Consumer Confidence Rule (CCR) Preparation Assistance

CCR Preparation Instructions

Photo of a glass of drinking water

Each year CCR prepartion information will be emailed to the Water System's Administrative Contacts (AC) and/or Operators of the Systems around the beginning of April. Only Community Public Water Systems (PWS) are required to complete a CCR. 

The Counties are divided and assigned to several Rule Managers.  The email will be sent by the CCR Rule Manager for your County.  If there are any questions, please email your CCR Rule Manager.  This will be the most efficient way to receive an answer.



Change / Verification of CCR Point of Contact

If there has been a change in AC or if there is another organization who will complete the CCR for your System, please inform the CCR Rule Manager 



Drinking Water Viewer

The Drinking Water Viewer (DWV) will replace Drinking Water Watch. Similar to the DWW, no password or permission is required to access it.  The DWV is now available at: https://mddwv.gecsws.com/ and the Guidance Document can be downloaded here

DWV  has sampling and monitoring schedules for water systems. Queries can be done  find specific sample results, violations, and the Water System's Point of Contact (POC) information.   Some notes to keep in mind:

Sample Schedules

Please keep in mind that sample schedules may change based on sample results or other factors, so be sure to check the sample  schedules for your system frequently.

Water System CCR Data

In the future, DWV will provide much of the information needed for the completion of the System’s CCR.  Any additional information required in the CCR will be included in the email usually sent out sent out each year around April.  It is the Water System’s responsibility to make any necessary changes or additions to the DWV data to finalize their CCR. 


Electronic Distribution

A System can distribute the CCR by email or by posting on their webpage, etc.  They are required to fill out an Electronic Delivery Form and submit it to MDE for approval.  Please contact the CCR Rule Manager responsible for your County for an Electronic Delivery Form.  This must be completed and approved prior to June 1st.


Tier 3 Violation Public Notice (PN)

The CCR can satisfy the Public Notice condition for Tier 3 violations.  The requirements are:
  • The finalized CCR must include the Public Notice Form.  
  • The finalized CCR must be distributed to the Public prior to the PN one-year deadline but before July 1st.
  • Your CCR Rule Manager and the Rule Manager who issued the violation must receive both the finalized CCR (with PN) and a completed PN certification.
PN and PN Certification Blank Form.
*This Form may change periodically



Consecutive Water Systems

If you are purchasing water from another System, your System’s CCR must also include the CCR information from the System which you purchased the water from; or the Water System’s CCR from where the purchased water came from.  

Systems distributing or selling water to other Water Systems, please ensure that the purchasing Water System receives your CCR information in a timely manner, so that the purchasing Water System can incorporate the information and meet their CCR deadlines.




CCR Certification Form

Please note that the CCR Certification Form is due to MDE by October 1st.  It must completed and include any documentation required (i.e. copy of the CCR in the local newspaper)

  • The top portion of CCR Certification Form: Must be completely filled out and a signature is required.
  • CCR Delivery Information Section: The date CCR was delivered to MDE and their customers need s to be filled out.  There must be a method used to deliver CCR to customers.  One of the boxes needs to be chosen.   If Other delivery methods is chosen - A short description must be provided.
  • “Good Faith” Efforts Section: At least one of the options must be chosen and the date is provided.   If Other is selected--  provide a short description
  • Tier 3 Public Notices Section: If the System is to use the CCR to fulfill the Public Notification (PN) requirement, the box needs to be checked.  The PN need to be part of the CCR when distributing to the Public.  The PN and PN certification needs to be part of the CCR when submitted to MDE.  
 *This Form may change periodically




RTCR Level 1 and 2 Assessment Wording

The CCR requires wording for the RTCR Assessment 2 or 3. Verify wording is included.




Lead and Copper Rule (LCR) requirements

LCR CCR changes will be listed in the April email sent out by the CCR Rule Managers


INFORMATION ON UPCOMING NEW REQUIREMENTS for 2027’s CCR

The Consumer Confidence Report (CCR) Rule Revisions was finalized on May 15, 2024.  The revised Rule goes into effect in 2027, for calendar year 2026.  More information will be coming soon.  Some noteworthy changes are:
  •   A brief report summary in the beginning of the Report.  The summary will reference System violations and Action Level Exceedances (ALE), System contact information, a statement identifying public notification (PN) of violations (if applicable), etc…
  •  For Systems serving 50,000 or above, the CCR must be posted online.
  • For CCRs available online, the reports must maintain public access to the report for no less than 3 years.
  •  For Systems serving over 10, 000 or above, a second CCR is due by December 31st to the public and MDE.
  •   Under the LCRR requirements- Information on how to obtain Lead tap sampling data, service line information, and corrosion control efforts (40CFR141.153(h)(8)).  
  •  CCR Certification will be due 10 days after the CCR deadline.

Important Planning Notes to Consider Now

  • If your System serves 50,000 customers or above, please start planning to place your CCR online and requesting permission from MDE, if you have not already done so.
  • If your System serves 10,000 customers or above, two CCRs per year will be required.  Please plan accordingly.
  • If your CCRs are available online, ensure that starting 2027 three years of CCRs are available for the Public. (CCRs submitted 2025, 2026, and 2027, respectively)


Additional Guidance Documents



For more information, please contact the Water Supply Program at WATER.SUPPLY@maryland.gov or 410-537-3702.