In compliance with 40 C.F.R., Parts 5 and 7, Section 7.90(a), the Maryland Department of the Environment (Department) has established a grievance procedure to ensure prompt and fair resolution of complaints alleging violations of Title VI, Section 601 of the 1964 Civil Rights Act in the administration of the Department’s programs and activities.
The grievance procedure is intended to address allegations of discrimination on the basis of any of the following:
The grievance procedure provides a process for filing a timely complaint to the proper authority and describes the time frames involved in investigating and resolving the complaint. The procedures do not apply to administrative actions that are being pursued in another forum.
The Department may request additional information from the complainant if the information is needed to meet the complaint requirements described above. The Department may waive requirement two (2) if, in its discretion, additional time is needed to address allegations of potential discrimination caused by pending actions at the earliest appropriate and feasible juncture; or, for good cause.
All written complaints shall be addressed to the following address:
Maryland Department of the Environment
Office of the Secretary
1800 Washington Boulevard
Baltimore, Maryland 21230
Within 10 days of receiving a written complaint. The Department will provide the complainant with written notice of receipt. At that time, the Department may request any additional information needed to meet the complaint requirements above. Within 10 days of receiving any additional information, the Department will provide the complainant with written notice that the complaint is complete.
Within 120 days of accepting a written complaint, the Department will respond in writing to the complainant with resolution.
1800 Washington Boulevard, Baltimore, MD 21230